White Glove Delivery Service
We’re happy to offer a white glove delivery service on all purchases, whether it's a single rug or an entire home worth of furniture. With a warehouse on the Cape and one on Martha's Vineyard along with a fleet of trucks we can take the logistical challenges out of and project on the island. Included in the cost of all our furniture is free freight to our warehouse on Martha's Vineyard, a benefit we extend to all our client when the choose to shop local.
Your items will arrive at your door thoroughly inspected, assembled and ready to use. In some instances, on-site assembly may be required for your new items. When this is the case, our delivery team will remove and dispose of any resulting packing materials.
We ask that someone is present to meet our delivery team, unless previously arranged. For large scale installations your Interior Designer or Design Consultant will be on-site to oversee your install and make sure your dream home is set up turn key for you and your family to enjoy.
Local delivery charges are calculated based on the time required to complete the job on-site. Each delivery is allocated for 15 minutes. If deliveries require additional time, you will be charged accordingly for the necessary time. When delivering to Chappaquiddick, the customer is responsible for paying the ferry fee of $75.
In order to make the delivery process as quick and easy as possible, please make sure that you’ve cleared space in your home for incoming furniture. If you would like the delivery team to assist you with rearranging your furniture, we're happy to do so for an additional charge. We charge $95 per hour per person, with a minimum charge of $95 for the first ½ hour. Please sign your release form prior to delivery if you require extra time for furniture to be rearranged. Additional time must be decided upon and paid for 24-hours prior to delivery.
Please allow a 24-hour notice if you would like to reschedule your delivery date or time, after which cancelation fees apply.
If you would like to schedule a delivery or if you would like to address any questions about the delivery process, contact us at 508-693-9197.